Elevated Keystone Services
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Frequently Asked Questions (FAQ)

Your Next Project Starts with Our Precision.

Call to receive a Quote Now. 919-632-1599

At Elevated Keystone Services, we believe in clear communication and providing precise answers. Below are some common questions we receive regarding our 3D scanning, drone services, and geospatial data solutions.
What makes Elevated Keystone Services unique?
Our unique value stems from the founder's distinct background as a USAF Structural Civil Engineer with a Master's degree in Architecture. This expertise ensures not only the capture of highly accurate 3D data but also a deep understanding of how that data integrates into BIM workflows, engineering analysis, and architectural design. We provide actionable insights, not just raw data.
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Are you a veteran-owned business?
Yes, Elevated Keystone Services is proudly veteran-owned. Our operations embody the discipline, precision, and dedication instilled by service in the U.S. Air Force.

What is your experience with large-scale or complex projects?
We have extensive experience with complex projects, including providing digital twin scanning for major telecom towers and critical infrastructure for clients like AT&T. Our team is adept at handling challenging environments and delivering comprehensive data solutions.


Services Overview
  1. What types of 3D scanning services do you offer? We offer both terrestrial 3D laser scanning for detailed interior and exterior capture, and aerial photogrammetry and LiDAR scanning via drone services for large-area mapping and inspections.
  2. Do you provide drone services? Absolutely. Our drone services include aerial mapping, drone surveying, drone inspections, high-resolution photography, and videography, utilizing advanced platforms like the DJI Mavic 3 Enterprise and DJI Cine drones.
  3. Can you create 3D models from scan data? Yes, transforming point cloud data into intelligent 3D models is one of our core strengths. We specialize in creating BIM-ready models in software like Revit and Rhino.
  4. Do you provide 2D drawings from scan data? Yes, we generate accurate 2D floor plans, elevations, sections, and detailed as-built drawings in formats like AutoCAD DWG, JPEG, and PDF, derived directly from our 3D scan data.
  5. What are Life Safety Plans? Life Safety Plans are critical 2D as-built documents that detail a building's emergency features, including exit routes, fire-rated assemblies, fire protection systems, and occupant loads. They are essential for building code compliance and facility management.
  6. What are 360 photos and virtual tours, and how can they help my project? We provide immersive 360 photos and interactive virtual tours (e.g., Matterport tours) that allow for remote, visual exploration of a site. They are invaluable for real estate marketing, construction progress monitoring, virtual site visits, and detailed documentation.

Our Process & Deliverables
  1. How does your 3D scanning process work? Our process begins with a detailed project scope review, followed by on-site data capture using our 3D laser scanners and/or drones. The raw data is then meticulously processed, registered, and modeled by our expert team using advanced software, culminating in the delivery of your requested 3D data and reports.
  2. What file formats do you provide for 3D point clouds? We deliver 3D point clouds in industry-standard formats such as .xyz, .e57, .LAS, and .PTS, ensuring compatibility with most BIM, CAD, and visualization software.
  3. Can you deliver BIM-ready models, and what information do they include? Yes, we create BIM-ready models primarily in Revit. We combine point cloud data with available county and state records, photos, and existing architectural/engineering documents. Our models include basic Revit families, allowing you to easily import your custom families and conduct further design work or analysis.
  4. What kind of mapping deliverables do you provide? Our aerial mapping services provide orthomosaic maps, digital surface models (DSM), digital terrain models (DTM), and contour maps, giving you comprehensive geospatial data for large areas.
  5. What is a "digital twin" and how can it benefit my project? A digital twin is a virtual replica of a physical asset, created from our precision 3D scan data. It provides a living, constantly updated digital model that allows for remote monitoring, analysis, simulation, and predictive maintenance, leading to improved productivity and informed decision-making.
  6. How quickly can I expect my data? Our standard data turnaround time typically ranges from 1 to 5 business days, depending on the project's size and complexity. We focus on providing efficient and reliable service.

Pricing & Fees
  1. How do you quote projects? Every project is unique. We provide custom quotes based on the project's scope, size, complexity, required deliverables, desired accuracy, and timeline. Contact us for a personalized estimate.
  2. What factors influence project pricing? Pricing is influenced by the square footage or acreage, required Level of Detail (LOD) for 3D models, complexity of the site (e.g., active construction site, dense infrastructure), specific file formats needed, and any travel or expedited service requirements.
  3. Do you charge for travel? Yes, for nationwide projects outside our local service area, travel expenses apply. This includes a mileage rate of $0.70 per mile for ground travel, and all associated flight charges (checked bags, rental cars, hotels) for air travel. These will be clearly itemized in your quote.
  4. What is the "quick turnaround" or expedited service fee? Our expedited turnaround service is available for urgent projects. While 3D data capture and rendering are time-intensive, this rush fee prioritizes your project in our production pipeline, significantly reducing delivery times to help you meet tight deadlines. The fee is determined by the project's scope and desired turnaround speed.

Logistics & Technical
  1. Do you offer nationwide service? Yes, Elevated Keystone Services is available to deploy our team and cutting-edge technology for precision 3D scanning and drone services to clients across the nation.
  2. What scanning equipment do you use? We utilize advanced equipment such as the Matterport Pro3 Scanner for rapid indoor/outdoor capture and high-end terrestrial LiDAR scanners (e.g., Leica BLK360) for ultimate point cloud accuracy and density.
  3. What drone technology do you use for aerial services? Our fleet includes the DJI Mavic 3 Enterprise for efficient mapping and inspection, and DJI Cine drones for superior visual content, all integrated with a DJI RTK2 Base Station for survey-grade GPS accuracy.
  4. What software do you use for data processing and modeling? Our post-processing expertise includes industry-standard software such as Pix4D, Metashape, RealityCapture, Leica Cyclone REGISTER 360, along with Revit, Rhino, and AutoCAD for final deliverables.
  5. Can you handle challenging or active job sites? Absolutely. Our background as a USAF Structural Civil Engineer provides us with extensive experience in navigating complex and active environments, ensuring safe and efficient data capture on construction sites and around critical infrastructure.
  6. Are your drone pilots certified and insured? Yes, all our drone pilots are FAA Part 107 certified for commercial operations, and Elevated Keystone Services carries comprehensive insurance coverage for all our services, including drone operations and professional liability.
  7. What happens if I need a service not listed here? We are committed to providing tailored solutions. If you have a highly specialized need, please contact us directly. We are always evaluating and prepared to invest in new tools and expertise to address unique project requirements and expand our service offerings.

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  • Home
  • Services
  • About
    • Partners
  • Contact/ Social Media
    • Linkedin Page
    • Instagram Page
    • Facebook Page
    • YouTube Page
    • Droners.io Page
  • Our Projects
    • Matterport Page
    • YouTube Page
  • FAQ